The Nest thermostat is one of the top-selling smart thermostats you can buy. And for good reason. It picks up on your temperature preferences and makes an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your residence or gone and can raise and lower temps to help you save even more.

The Nest is compatible with a wide range of 24-volt heating and cooling systems, but it’s always a smart idea to use the Nest thermostat compatibility checker before purchasing one. Don’t forget to contact your energy provider for valuable rebates, because you may be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either hook it up yourself or call a HVAC pro like Edington Heating & Cooling Inc. If you’re putting it in on your own, you’ll spot a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t an issue since the thermostat can pull enough power from other heating and cooling wires.

In some instances, your heating and cooling system may need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is an improvement from older programmable thermostats that have a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t receive enough juice, Nest says you may have some of these problems:

  1. Short battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t shut off.
  5. Your system is producing weird noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly on, won’t switch on or turns off and on repeatedly in a short period of time.

You might think something is suspect with your heating and cooling system, but if you just installed the Nest, we advise you begin with your thermostat right away. This is especially pertinent if the weather is temperate, and you haven’t been running your heat or air conditioning frequently.

Our Pros Can Solve Nest Thermostat Problems

If you’ve tried Nest thermostat troubleshooting by yourself but can’t solve the issue, a smart thermostat professional including one from Edington Heating & Cooling Inc can support you. We can pinpoint the malfunction and put in a C-wire, if needed.

Smart thermostats such as the Nest are made to make your life easier, through automatic energy-efficient programming and the option to check temps while you’re out. It’s an annoying experience when yours won’t work properly, but our heating and cooling experts at Edington Heating & Cooling Inc can resolve the problem fast.

If you’re running into odd heating and cooling behavior with your new Nest, give us a call at 937-558-9478 to set up your appointment right away.