The Nest thermostat is one of the best-selling smart thermostats on the market today. And for good reason. It learns your temperature preferences and creates an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your home or gone and can adjust temps to help you save even more.

The Nest works with a wide range of 24-volt heating and cooling systems, but it’s always a wise idea to use the Nest thermostat compatibility checker before getting one. Don’t forget to check with your energy provider for valuable rebates, since you may be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either install it yourself or contact a HVAC specialist like Edington Heating & Cooling Inc. If you’re putting it in yourself, you’ll see a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t an issue as the thermostat can draw ample power from other heating and cooling wires.

In some cases, your heating and cooling system may need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is better than outdated programmable thermostats that rely on a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t receive enough power, Nest says you might run into some of these problems:

  1. Short battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t stop running.
  5. Your system is creating strange noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is always on, won’t run or turns off and on rapidly in a short period of time.

You could worry something is wrong with your heating and cooling system, but if you just started using the Nest, it’s best to begin with your thermostat right away. This is especially timely if the weather is temperate, and you haven’t been relying on your heat or air conditioning consistently.

Our Pros Can Resolve Nest Thermostat Issues

If you’ve attempted Nest thermostat troubleshooting without help but can’t repair the dilemma, a smart thermostat pro including one from Edington Heating & Cooling Inc can provide support. We can determine the malfunction and put in a C-wire, if required.

Smart thermostats such as the Nest are created to make your life more convenient, with automatic energy-efficient programming and the option to monitor temps while you’re away from home. It’s a time-consuming experience when yours won’t work like it should, but our heating and cooling experts at Edington Heating & Cooling Inc can take care of the issue in no time.

If you’re experiencing atypical heating and cooling behavior with your new Nest, call us at 937-558-9478 to book your appointment now.