What You Need to Ask Before Hiring an AC Repair Company

July 13, 2017

At Edington Heating & Cooling Inc, we know that selecting a company you can believe in to do AC repair in Troy is important. We get how important it is to find a trustworthy company that does fantastic work. We can help. Getting the answers to these questions can help you make a confident, informed decision.

  1. How long have you been in business? An experienced company with long-term employees is usually a good one.
  2. Is your company insured? Any professional that works in your home should have liability insurance to guard you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians have? A truly professional AC repair company will require their experts to be licensed, certified, and require ongoing education and training of their professionals to keep them up-to-date with the latest trends and developments.
  4. Do you have any references you can offer? A trustworthy company that provides AC repair should have a number of references they’ll gladly share with you. Look at these references and figure out all the details about AC repairs the prospective company has performed.
  5. Will you offer a written estimate? Make sure to get a written estimate so you can look at all the facts involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you whittle down companies you aren’t interested in working with, no matter how cheap they are.
  6. Do your technicians have experience working on my system? You may want to make sure the company you choose has experience working on your particular equipment, especially if it has any less-common features.
  7. Will my AC repairs be warrantied? Work supported by a warranty is a no-brainer. If a company isn’t willing to stand behind their work, you should move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give Edington Heating & Cooling Inc a call at 937-558-9478. We’re happy to help!